With the go-live going well at the main facility, I spent the night at the second facility. The second facility is for inmates that are being housed for a longer period of time and does not include a booking department. This simplifies support, except that the second facility is much, much larger in both population [...]

For the second night, the laptops were working well. As a result, we spent much of the night following the nurses around as they went from housing unit to housing unit. Once again, the major focus was on diabetic patients due to the number of fingersticks.
Jails often don’t follow normal hours. For example, breakfast at [...]

I’ve quickly realized that rolling out an EHR in a jail is remarkably different than any other setting: the staff is used to the unexpected. That makes them strangely open and accepting of change, even if they are uncomfortable with working with computers. The night took on an almost eerie quality as the nurses eagerly [...]

This week, I have the unusual privilege of bringing an EHR live in a custody health setting. In other words, I’m going to jail for three days. Oh, and I’m working the night shift!
I’ve been working with a large county health agency, which includes the outpatient portion of a public hospital, community clinics, and custody [...]

Oh, the places our NextGen jobs take us!
I am currently getting ready to go back to jail for the sixth time in two days… this time at midnight! What’s my crime? Implementing NextGen in a custody health setting.
Custody is an entirely different setting for implementing NextGen. The jail system is part outpatient, in the form [...]